Frequently Asked Questions

How long does it take?

Depending on services ordered, appointments may last anywhere from 1 hour to all day, or longer. When making your appointment, you can ask for an approximate appointment length.

How much will it cost?

This is determined on a case by case basis. Cost is generally calculated by services rendered and length of time. We do offer a free, no obligation, estimate before each job. Call or E-mail us for more information.

Can I make an appointment on-line or via e-mail?

For the most up to date appointment availability, all appointments should be made over the phone/text. However, feel free to contact us through e-mail as well. Check the Contacts link at left for more information.

Do you have weekend appointments available?

Unfortunately we do not have weekend appointments available for most of the year, we do make exceptions when we are slower, such as during the winter months.

Is it possible for you to clean windows that appear foggy?

If the fog lies in between two separate window panes, then we would not be able to clean it, the seal may be broken. My suggestion is to contact your window manufacturer and check if your windows still have a valid warranty.

What is Glass Degradation?

Over time, glass may become infused with contaminates such as oxidization, hard minerals, acid rain and overspray (paint, caulking, etc.). Since glass is porous, these pollutants settle into the surfaces’ grooves and valleys. Regular cleaning is necessary to prevent permanent damage.

Can you remove paint/varnish from my windows?

Yes we can! We have a process in which we can safely remove material such as paint, varnish, caulk, concrete, stucco, stickers and sheet rock from windows. This does take longer and is not included in the normal estimate, this would be considered a construction clean.

Is it necessary for me to be at home during the window cleaning?

If you wish to be home during the window cleaning, we’re happy to schedule an appointment which suits your schedule. However, it is not always necessary for you to be home for the entire appointment. We can start on the interior window cleaning and you can lock up your home and leave while we continue on the exterior, as long as your screens pop out. In cases of vacancies, your presence is optional but not a necessity, as long as access is provided.

Do you supply your own equipment?

Yes, we provide our own supplies and equipment.

What happens if it is raining the day we have our job scheduled?

In certain instances, we can clean the windows when it is raining. The process of removing the dirt from your windows is still effective even in the rain. However, it may be necessary to reschedule for safety reasons, or for your preference.

Will you call me to remind me that I need my windows cleaned?

If you would like to be put on a regular schedule for service or a reminder schedule list please call or e-mail the office.

How often should I clean my windows?

A minimum of 2 times a year is highly recommended to prevent glass degradation and to maintain your windows’ luster.